Every shopping mall provides its visitors with

entertainment, shopping, leisure and food options,

but the question remains – what makes one mall

different from the other? The answer is simple –

mall management.

With the advent of e-commerce, social media

and app-based commerce, malls are fighting an

increasingly uphill battle to bring in consumers

and turn them into loyalists. The fact that they

all have similar offerings – brands, food and

entertainment – makes it even more tough to stay

unique. This is where mall management comes in.

The October issue of Shopping Centre

News takes a look at malls which consider

mall management as critical to the success

of a developer’s investment. The term ‘mall

management’ encompasses wide range

of exemplary services to ensure a vibrant

atmosphere, a great shopping experience and to

provide path-breaking retail concepts to keep the

attention of the customers in one place.

Besides this, the issue brings it readers the

complete round up on real estate investment trusts

or REITs. Retail REITs own and/or manage retail

real estate and rent space in those properties to

tenants. These include REITs that focus on large

malls that feature big box retailers. The issue takes

a look at how REITs are responsible for extending

a mall’s draw in India.

We also bring you features on a popular Tier

I mall, a well-loved regional mall as well as a

new FEC option in Phoenix MarketCity mall

in Mumbai, which is gaining in fame amongst

consumers for the experience it provides

visitors.

As always, we hope you find the

issue informed and beneficial.

Do log on to our website, www.

indiaretailing.com to read

more informative articles and

analyses on the stage of the

global retail and shopping centre

industry with an emphasis on India.