It’s been two decades that department stores have become a major part of organised retail scenario in India. The concept is popular throughout the country as customers get a plethora of choices under various categories, thereby fulfilling their aspirations. In the May 2013 issue let’s get up close and personal with department stores and their progression in India. The Retail Excellence section presents Kolkata-based footwear retailer Touristor that is bullish on expanding nationally and the Entrepreneur section highlights the success story of Meena Bindra of Biba. The issue also presents the Starbucks learning curve -- what budding retail chains in India should learn from the speciality coffee giant Starbucks and the lessons you can learn from Walmart to turn great services into your store’s competitive advantage. It also emphasises how technology can help the food retailers in significantly improving their supply chain.