Prabandhan: Indian Journal of Management
By: Associated Management Consultants (P) Ltd.Single Issue
Single Issue
- PIJM-Oct10-Article2-Evaluating The Performance Appraisal System In The Bank of Botswana
- Price : 80.00
- Published on October 2, 2010
- Associated Management Consultants (P) Ltd.
- Issues 273
- Language - English
- Published daily
About this issue
Performance appraisal (PA) has remained an important topic of investigation among organizational researchers (Poon, 2004:322). That notwithstanding, there is evidence to indicate that there is widespread dissatisfaction with performance appraisal systems across industries (Fletcher, 1992; Fletcher, 2002; Strebler et al., 2001). According to extant researchers, appraisal schemes promote worker behaviour that compromises quality; they create a band of discouraged workers who cease trying to excel; they assign an inordinate amount of responsibility for poor performance to individual employees; they rob the workers of their pride in workmanship; they assume a false degree of measurement accuracy; they engender dysfunctional employee conflict and competition; they underemphasize the importance of the work group; and they are often used as a managerial “Theory X†control device (Deming, 1986 cited in Roberts, 2003: 89; Deming, 1986; Moen, 1989; Scholtes, 1995; Boudreaux, 1994; Gerst, 1995; Nicols, 2000) . As a result, Bernardin and Beatty (1984) emphasise the need for adequate control procedures in order to assure higher levels of perceived trust in the appraisal process.
About Prabandhan: Indian Journal of Management
Prabandhan: Indian Journal of Management, is a monthly journal that publishes papers on diverse areas of management such as International Business, Health Care Administration, Human Resource Management (HRM), Non-Profit Organizations, Operations Research/Statistics, etc.