Solitaire visited the office and factory of Imaginarium, one of the pioneers of 3D jewellery printing in India, to understand the future of this largely untapped avenue. Retail jewellery consultant Navin Sadarangani shares his views on how top Indian jewellery retailers are enhancing customer service by providing a holistic shopping experience. In a landmark pact, the GJEPC and Alrosa signed a Memorandum of Co-operation in the areas of generic marketing of diamonds, tackling synthetic diamonds, and establishing a representative office in the BDB that could eventually turn into a sales office.