The August 2019 issue brings you the latest update about the latest development in the Banking and Financial sector in India. The issue covers the latest development in Banking, Housing, Mutual Fund and the Financial Sector. We have covered articles on Customer Service is the Greatest Acquisition Strategy in any Financial Services-Paritosh Kumar, EASE- A Gateway for Service Excellence-Prabhat Singh Suman, New Lending Approach - Cash is King-Ms. R Sumitra and Open Banking, The New Paradigm-Ashwini Kumar Singh.   We have also covered Banking Promotional Exam Sample Questions Series 13, RBI Circular etc. Apart from above there are several regular features, news, updates and so on from the industry. y: Times New Roman,serif;color:windowtext;mso-ansi-language:EN-INTanmoy Sarkar, Secretary, IIISLA, Life Insurance Industry - Report IRDAI; Profits of Life Insurers, Gross direct premium underwritten for and up to the month of April, 2019, Statistics on Life Insurance, etc       Besides, the issue covers regular features and columns on various developments in Insurance Industry. Happy Reading!!